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Shawn Hartsell is an accomplished professional with extensive experience in leadership roles across various industries. Currently serving as Director of Benefits Research & Information at Unum since December 2013, Shawn has previously held positions including Director of Long Term Care Claims and Director of Talent Onboarding, where key achievements included managing risk for long-term care claims, enhancing talent acquisition strategies, and implementing significant improvements in customer service operations. Prior roles at Assurant Solutions and Securitas Security Services USA involved managing teams, optimizing operational performance, and ensuring compliance with standards. Shawn holds an MBA in Finance and Sustainability and a BS in Criminal Justice from Northeastern University.