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Juliette Touma has a comprehensive work experience in communications and advocacy roles within the United Nations system. Juliette began their career in 2003 as an Advocacy Officer before taking on roles as a Public Information Officer and Spokesperson. Juliette also served as the Head of Communications at UNDP and as a Spokesperson to the UN Special Envoy for Syria. Juliette has extensive experience in crisis communication and emergency response as a Regional Spokesperson and Emergency Communications Specialist at UNICEF. Most recently, Juliette is the current Director of Communications at UNRWA, a position they started in 2022.

Juliette Touma obtained a Master of Arts degree in Global Media & Postnational Communications from SOAS University of London in the academic year 2007-2008.