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Dimple Makhija has extensive work experience in human resources and customer service roles. Dimple is currently working as an Assistant Vice President-HR at UNO Digital Bank since March 2023. Previously, they worked as the Head HR at Global Vectra Helicorp Ltd from September 2016 to August 2019. Dimple also worked as an HR Manager at Unmetric from December 2014 to April 2016 and at Dream11 from January 2014 to August 2014. Prior to that, they were a Senior Manager-HR at Cadenza Solutions from October 2012 to January 2014. Dimple started their career as a Credit Bureau Analyst at J.P. Morgan in January 2005 and gained extensive knowledge in financial services and consumer disputes. Dimple also worked on employee engagement, training and development, and customer satisfaction projects during their tenure at J.P. Morgan. Before that, they worked as a Customer Service Associate at Sitel Group from April 2003 to July 2004.

Dimple Makhija holds an MBA in Human Resources from SVKM's Narsee Monjee Institute of Management Studies (NMIMS). Additionally, they have a Bachelor's Degree in Business/Commerce from the University of Mumbai. Dimple has obtained several certifications, including "Employee Experience in a Hybrid Business World" from LinkedIn, "HR Analytics & Dashboarding" from Udemy, "Moving DEI from Intention to Impact with Ruchika Tulshyan" from LinkedIn, "POSH Act" from Udemy, "Succession Planning" from LinkedIn, and "Virtual Interviewing for HR" from LinkedIn.