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Leonard Pollard III is an accomplished engineering and application engineering manager with extensive experience in team leadership and customer service management. Currently employed at Unlimited Technology, Inc. and AVANGRID, Inc., Leonard has successfully refined international order handling systems and unified processes to significantly enhance solution delivery rates. Previous roles include director of customer service at The Outdoor Group LLC, where Leonard managed a team across multiple locations, and various supervisory positions at Lenel Systems International, leading global support for enterprise software platforms and overseeing technical product groups. Leonard's educational background includes an Associate of Arts and Sciences degree in Network Engineering from Westwood College.