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Ernest Brooks has over 19 years of work experience, starting with their role as Director of Production Applications at Pearson eCollege in 2007. Ernest later became the Sr. Director of Professional Services at Pearson from 2009 to 2011 before moving on to work as a Client Support Leader at NICE Ltd from 2013 to 2015. Ernest then worked at TTEC as the Director of IT Client Services Account Management from 2016 to 2017. Ernest also worked as the Director of Customer Support at Ping Identity from 2017 to 2019 before becoming a Client Success Manager at Insight from 2019 to 2021. Ernest then went on to work as the Director of Software Operations at SambaSafety from 2021 to 2022 and currently holds the position of Operations Manager - Mountain Region at Unlimited Technology, Inc. from 2022 onwards. Ernest’s expertise lies in client success, customer support, and IT client services.

Ernest Brooks' education history is unknown as there is no information provided regarding their schooling or degree. However, they have obtained various certifications such as "Developing Your Professional Image", "The New Rules of Work", and "LinkedIn Learning Highlights: Finding a Job and Managing Your Career" from LinkedIn and "Microsoft Certified Database Administrator (MCDBA)", "Microsoft Certified Systems Administrator: Microsoft Windows 2000 Server (MCSA)", "Microsoft Certified Systems Engineer (MCSE)", and "Microsoft Certified Systems Engineer: Windows Server 2003 (MCSE)" from Microsoft.