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Suzette Santos serves as the Director of Patient Access at University Orthopedics since July 2019. Prior to this role, Suzette worked as a Senior Practice Facilitator at Rhode Island Quality Institute from February 2015 to July 2019, acting as a Health Care Quality and Transformation Advisor. Earlier experience includes a position as Practice Manager at CharterCARE Health Partners from February 1997 to February 2015. Suzette's educational background includes attendance at Fisher College from 1991 to 1993.