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Luke Nelson currently serves as the IT Help Desk Team Lead at the University of Wisconsin System, where responsibilities include leading a Help Desk team and updating documentation. Previously, Luke was a Sr IT Operator at Lands' End, managing job schedules and incidents, and monitoring systems and website activity using various tools. Earlier roles include Closing Manager, Cashier, and Stocker at Point Foods and a Hemming Assistant position at Lands' End. Luke holds a High School Diploma from Mineral Point High School and pursued further education at Southwest Wisconsin Technical College.