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For two decades Rivers has served at UVI in various roles, including as an administrator in the Division of Student Affairs, as a training and benefits supervisor in the Department of Human Resources, and as the counseling supervisor for the St. Thomas Student Affairs Division.

In recent years, Rivers addressed the needs of students with disabilities, and worked with faculty to raise awareness about accommodating the needs of UVI students. Rivers has a Bachelor of Arts degree in Psychology from UVI, and a Master of Arts in Psychology, with a concentration in counseling from Texas Southern University. She took her new post in April 2015.