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Natasha Rodrigues is a Senior Customer Support Analyst at the University of Sussex, engaged in IT services since July 2022, following a role as a Customer Support Analyst in the same department. Prior experience includes serving as a Service Desk Coordinator at the University of Brighton and as a Help Desk Coordinator at Greater Brighton Metropolitan College, where Natasha received the Support Staff of the Year award in 2020. Other noteworthy positions include Operations Coordinator at Human Bells, Befriending Coordinator at Brighton and Hove Impetus, and various roles in customer support and care. Natasha holds a Bachelor of Science in Psychology from the University of Sussex, completed in 2017.