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Jay Trussell started their work experience in 2014 as the Director of Information Technology at Brevard College, where they held the position until August 2019. In September 2019, they joined the University of South Carolina as the Director of Information Systems. Jay was later promoted to the position of Senior Director of Information Systems in February 2022.

Jay Trussell attended Clemson University from 1996 to 2001, where they obtained a Bachelor of Arts degree in Computer Science.