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Eleanor Tecosky-Feldman is a skilled professional specializing in courseware support and instructional design. Currently serving as a Senior Courseware Support Specialist at the University of Pennsylvania since November 2022, Eleanor previously worked as a Freelance Learning Experience Designer for a major entrepreneur accelerator. In earlier roles, Eleanor held positions such as Course Manager at Penn Engineering, where action plans were created for course updates, and Courseware & Instructional Design Apprentice at The Wharton School, focusing on course development in Canvas LMS. With a Master's degree in Library & Information Science from Drexel University and a Bachelor's degree in Creative Writing from Bard College at Simon's Rock, Eleanor has extensive experience in educational technology, user feedback analysis, and developing training resources.