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Alan Ortiz is a Senior Business Data Analyst at the University of Nevada, Reno since January 2020, having previously held positions such as Business Data Analyst and Technical Support Consultant at Phocas Software from March 2018 to August 2019, and Technical Support Engineer at Coupa Software from October 2015 to March 2018. At Phocas Software, Alan facilitated the implementation of Business Intelligence analysis software in MS SQL and ERP environments, while the role at Coupa involved empowering customers to effectively utilize the business spend management platform. Alan holds a Bachelor of Science in Information Systems with a minor in Accounting from the University of Nevada, Reno and is currently pursuing a Master of Business Administration at the same institution, expected to complete in December 2025.