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Jenny Paul is a Program Manager specializing in Patient Experience at the University of Miami since May 2022. Prior to this role, Jenny held various positions at ChenMed from June 2020 to May 2022, including Virtual Care Program Manager, Referral Coordinator, and Care Facilitator. Jenny's earlier experience includes serving as a Provider Relations Specialist at UnitedHealth Group and a T-Mobile Retention Specialist at iQor. Jenny holds a Master of Business Administration in Health Care Administration from Florida International University, completed in 2020, along with a Bachelor's degree in Psychology and an Associate's degree in Education from Florida International University and Broward College, respectively.