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Brandon Dunston is a skilled Client Services Engineer at University of Maryland Faculty Physicians Incorporated since August 2021, specializing in Tier 3 support with expertise in SCCM, Intune, and Jamf device management. Prior to this role, Brandon served as a Client Computing Engineer at Total Wine & More from May 2016 to March 2022, where responsibilities included managing Windows Updates and configuring applications through SCCM and Intune. Brandon’s experience also includes positions as an Infrastructure Desktop Technician and Service Desk Technician II, focusing on incident resolution and customer communication. Earlier roles at Tolt Solutions and Technical Specialties Inc. involved managing service zones, diagnosing network issues, and providing desktop support for new employees.