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Gretchen Jenkins has extensive work experience at Universal Technical Institute. Gretchen started in 2003 as a Student Relations Coordinator and then became a Future Student Services Supervisor in 2004. In this role, they led a team responsible for assisting students before they started school. Gretchen helped with financial aid, funding, and other student needs. In 2008, Gretchen became the Manager of Agency Relations, where they led a team in assisting students with government agency funding. In 2011, they transitioned to the Operations Shared Services Manager role for Universal Technical Institute. And finally, in 2014, Gretchen became the Financial Aid Director for the company.

Gretchen Jenkins earned a Bachelor of Applied Science (B.A.Sc.) in Business Administration and Management from Western International University.