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Aiyana Cook has extensive experience in customer service, currently serving as a Customer Service Specialist for the South East Region at Universal Power Group, Inc. since March 2014. Aiyana also holds a position in Security and Cable Solutions, contributing to one of the largest U.S. companies in the sector. Prior to this role, Aiyana worked at TigerDirect.com from 2009 to 2014 as a Customer Service Lead, further developing skills in customer relations and support.