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Kumar Vishal is a seasoned professional in the technology sector with extensive experience in collaboration and voice operations. Currently serving as a Senior Manager at Universal Technology Solutions (UEBIZ) since August 2021, Kumar previously held positions at Cisco as a Technical Consulting Engineer and Network Consulting Engineer, where responsibilities included designing technical solutions and providing support for Cisco UCaaS customers. Earlier roles include Manager of Voice Operations & Engineering at UEBIZ and Technical Lead for the Voice Team, demonstrating strong leadership and operational expertise. Kumar's career began at CONVERGYS INDIA SERVICES PRIVATE LIMITED as a TAC Engineer, advancing through positions that emphasized technical support and engineering for Cisco products. Educational credentials include a Bachelor of Engineering in Computer Science from Dr. B. R. Ambedkar University, Agra.