ÂÜÀòÂÒÂ×

Jennifer Crossman is a seasoned professional with extensive experience in project management and business analysis, primarily at Universal American since June 2010. As a Project Manager, Jennifer has been instrumental in creating, implementing, and managing a policy and procedure program, ensuring compliance with federal regulations and company guidelines. Previous roles at the organization include serving as a Business Analyst in the Sales Support and Oversight department and as a Marketing Member Retention Specialist, where Jennifer managed marketing campaigns and developed retention policies. Jennifer's diverse background also includes a graduate assistant position at Rollins College, where research on Chinese policies and quality management contributed to published work. Additional experience includes a development internship at the Make-A-Wish Foundation and educational roles, further showcasing a strong foundation in leadership, research, and compliance. Jennifer holds an MBA in Marketing and Entrepreneurship from Crummer Graduate School of Business at Rollins College, along with degrees in Biological Sciences and coursework in Biotechnology and Nanotechnology.