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Diana McCulloch is an accomplished executive with extensive experience in strategic decision-making and operational leadership within the BPO and technology sectors. Currently serving as an Executive Board Member and CXO at Unity Communications, Diana has significantly contributed to enhancing operational efficiencies and steering the company towards innovative solutions. Throughout the career, roles have included Director of Service Delivery for both BPO and Telecom, driving successful project outcomes. Previous positions include Chief Operating Officer (Provisional) at National Medical Capabilities, where contributions were made to address COVID-19's impact on healthcare, and Contracts & Project Manager at Telapprise, LLC, overseeing complex telecom projects. Diana's background also encompasses experience in membership and marketing coordination, pharmacy technology, and customer service, supported by a certificate in Pharmacy Technology from Boston Reed.