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Tanya Y Bolen serves as a Database Coordinator at United Way of Metro Chicago since September 2022, focusing on updating and maintaining the organization’s 2-1-1 database to meet AIRS and IL 2-1-1 standards. Previously, Tanya held roles such as Resource Specialist at Unite Us and Community Resource Coach at NowPow, where responsibilities included problem-solving and developing processes to enhance community resource initiatives. As a Managing Auditor at NowPow, Tanya led team meetings, provided performance evaluations, and analyzed data for improvement opportunities. In earlier positions, Tanya contributed as a Web Researcher and managed teams in various capacities. Educational qualifications include a Master of Arts in Pastoral Studies from Catholic Theological Union and several certifications in related fields.