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Bill Norton has extensive work experience in various leadership roles in the United States military. William "Bill" served as the Director of Manpower & Personnel at the United States Cyber Command, where they developed and implemented human resource management policies and programs. William "Bill" also increased staffing in the hyper-competitive cybersecurity labor market and shortened federal hiring timelines.

Prior to that, Norton was the Mission Support Group Commander in the United States Air Force, where they oversaw civil engineering, communication, logistics, and security for a large group. William "Bill" was responsible for the management of personnel and their families on a military installation.

William "Bill" also served as the Assistant Chief of Staff for Manpower & Personnel at the United States Forces Korea, leading manpower and personnel policy and programs for a multi-service and multi-national command on the Korean peninsula. Norton successfully managed a high turnover of senior management through thoughtful succession planning.

Norton attended the USAF Air War College, completing a senior professional military education program. William "Bill" also obtained a Master's degree in Strategic Studies from the Air University.

At the Joint Staff, Norton held multiple roles, including Deputy Chief of Personnel Readiness Division, Deputy Chief of Joint Officer Management, and Executive Officer of Manpower & Personnel. In these positions, they provided strategic guidance, policy development, and legislative guidance on personnel management to high-level military and civilian officials.

Earlier in their career, Norton commanded various squadrons in the United States Air Force, responsible for providing human resources, support services, and readiness support to a large number of military personnel and their families.

Norton also pursued further education at the Naval Postgraduate School, obtaining a Master's degree in Business Administration with a focus on Manpower Systems and Analysis. Their thesis focused on improving the Selective Reenlistment Bonus Program.

Overall, Norton has a strong background in leadership, personnel management, and strategic planning, gained through their extensive work experience in the military.

Bill Norton's education history includes a Bachelor of Science degree in Business Administration from The Citadel, which they obtained from 1989 to 1993. William "Bill" then pursued a Master of Business Administration (MBA) degree from Kennesaw State University - Michael J. Coles College of Business between 1993 and 1995. Following this, Bill attended the Naval Postgraduate School, where they earned another MBA degree, specializing in an unspecified field of study. Lastly, Bill completed their education at the USAF Air War College, obtaining a Master of Strategic Studies degree, although the specific dates are not provided.