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Nancy Toscano was named UMFS President and Chief Executive Officer in April 2021. She previously served as Chief Operating Officer. Before joining UMFS in 2007, Nancy worked with youth and families in New York, California, as well as in England and Malaysia. She has extensive experience in organizational behavior and culture, metrics analysis, and strategic thinking, and she is trained in Innovation Engineering and Gazelle’s method of strategic execution.

A Licensed Clinical Social Worker and graduate of VA-LEND (Leadership Education in Neurodevelopmental Disabilities) from the Medical College of Virginia, Nancy also is a graduate of the University of Michigan and the Alliance’s Executive Leadership Institute. She was chair of Richmond City’s Community, Planning, and Management Team and facilitated its strategic planning process. She serves on the Child Abuse and Neglect Advisory Committee, has appointments to the boards of the Virginia Coalition of Private Providers and the United Methodist Association (UMA) and played a key leadership role in Virginia’s implementation of the Family First Preservation Services Act. In 2018, Nancy was invited by Virginia’s Office of Children’s Services and the Secretary of Health and Human Resources to provide strategic planning facilitation for the State Executive Council.