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Lena Morris is a seasoned professional with extensive experience in customer experience management and support. Currently serving as a Senior Customer Experience Manager at Do it Best Corp. since May 2024 and at United Hardware since August 2020, Lena has built a strong background in customer service roles, previously working as a Customer Service Manager and Customer Service Representative. Prior experience includes positions as an Enrollment Specialist/Swim Instructor at Foss Swim School, Customer Success Specialist at vemos, General Manager at West Coast Now of CA, Stock Manager at Banana Republic, and Office Clerk at Golden Gate Air Freight Inc. Lena holds a Bachelor of Science in Management Information Systems from Metro State University and an Associate of Science in Culinary Arts/Hospitality Management from City College of San Francisco.