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Matthew DuBrey has extensive experience in the aviation industry, currently serving as General Manager at United Ground Express since December 2015, with a notable role as Interim General Manager in high-need locations. Responsibilities include overseeing customer service and ramp operations in alignment with United Airlines standards, along with training new hires and seasoned employees as a Corporate Instructor. Prior to this, Matthew worked as Station Trainer/Supervisor at PrimeFlight Aviation Services and gained initial industry experience at Volo Aviation LLC as a Customer Service Representative and Ramp Agent. Matthew holds a Bachelor's degree in Theatre/Theater from the State University of New York College at Potsdam, obtained in 2012.