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Kim Pinkerton has extensive work experience in the sales and account service field. Kim started their career in 1997 at Aetna/US Healthcare as a Sales representative. Kim then joined Aetna, Inc. as a Sales Executive in 1997 and worked there until 2003. In 2003, Pinkerton joined United Concordia Dental as a Regional Director of Sales, a role they held until 2013. Kim then moved up to become the Vice President of Sales & Account Service at United Concordia Dental from 2013 to 2017. Currently, Pinkerton holds the position of Vice President of National Sales and Account Service at United Concordia Dental, starting in January 2018.

Kim Pinkerton attended Mount Saint Joseph Academy from 1988 to 1992. Kim then pursued their Bachelor of Arts in Psychology at Bloomsburg University of Pennsylvania from 1992 to 1996. Later, in 2014 to 2015, they obtained a Masters Certificate in Organizational Leadership from Villanova University.