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Roberto Serrano is a seasoned educational and program management professional with extensive experience in various leadership roles. Currently serving as Program Manager at United Community Schools since August 2022 and Managing Director at New Century Training since August 2020, Roberto has previously held significant positions such as Director of Operations and Community School Director at the Boys & Girls Club of Harlem, and Director of Programs at Dignity of Children. With a rich background dating back to 1993, Roberto has served in numerous organizations, including St. Nicks Alliance and the Madison Square Boys & Girls Club, and has a strong foundation in educational services developed through roles like Executive Director at the Boys & Girls Club of Hopkinsville and Associate Director of Educational Advancement at The Boys' Club of New York. Roberto's educational background includes a Bachelor's degree in History and Spanish from Williams College, along with ongoing graduate studies in Computer Science at the University of the Cumberlands and additional certifications in Instructional Design and Diversity, Equity, and Inclusion.