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Joy Howe Marshall has over 14 years of work experience in the media and communications industry. Joy is currently employed as the VP and Director of Communications at United Community Bank since December 2021. Previously, they worked at WFMZ-TV as an Anchor, Feature Reporter, and Executive Producer from February 2015 to December 2021. Joy also worked at Sinclair Broadcast Group as an Anchor, Field Reporter, Talk Show Host, and On-Air Talent Coach from October 2012 to January 2016. Prior to that, they worked at Hoak Media as a News Anchor, Reporter, Content Manager, and Assigning Stories role from April 2010 to September 2012. Joy's early career includes working at Media General as a News Reporter, Bureau Chief, and Station Ambassador from 2007 to 2010.

Joy Howe Marshall has a Bachelor's degree in Broadcast Journalism from the University of South Carolina, which they obtained in 2006. Joy also pursued Fashion Merchandising and Retail Management at the same university. Prior to their university studies, they attended Travelers Rest High School.