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Emma Romey, LMSW, is an experienced professional in customer success and behavioral health, currently serving as the Director of Customer Success at Unite Us since October 2019. In this role, Emma oversees a team managing relationships with various stakeholders, including state governments and health systems, while also managing contract renewals and strategizing customer goals. Previous positions at Unite Us include Associate Director and Senior Manager of Customer Success, focusing on customer relationships and statewide coordinated care networks. Emma's earlier experience includes leadership roles at The Child & Family Institute and contributions to the Mental Health Service Corps, aimed at expanding the behavioral health workforce in New York City. Education includes a Master of Social Work from Columbia University, a Master's in Teaching from Relay Graduate School of Education, and a Bachelor of Arts from the University of Oregon.