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Melissa Kopp has a diverse work experience in the field of plan compliance and benefits. From 2014 to the present, they have worked at UNITE HERE HEALTH, starting as a Plan Compliance and Benefit Specialist, then progressing to the role of Manager, Plan Compliance & Benefits, and currently serving as the Director, Plan Compliance and Benefits. In these positions, Melissa has been responsible for ensuring plan compliance with federal regulations, collaborating with internal and external stakeholders, and managing benefit-related issues.

Prior to their time at UNITE HERE HEALTH, Melissa worked at Dearborn National Life Insurance Company as a Senior Contract Specialist from 2004 to 2014. In this role, they were responsible for creating and maintaining insurance contract documents, ensuring compliance with regulatory requirements, and serving as an expert on Dearborn National group product lines.

Overall, Melissa Kopp's work experience has focused on ensuring plan compliance, managing benefit-related issues, and serving as an expert in the field of plan compliance and benefits.

Melissa Kopp obtained their Master's Degree in Clinical Psychology from the Illinois School of Professional Psychology at Argosy University, where they attended from 2005 to 2009. Prior to that, they completed their Bachelor's Degree in Psychology and Criminal Justice at the University of Illinois Chicago, attending from 2001 to 2005. Melissa also holds additional certifications including an Associate degree in Insurance Agency Administration (AIAA), an Associate degree in Insurance Regulatory Compliance (AIRC), and a Fellow degree in Life Management Institute (FLMI) from LOMA. The specific dates or months when they obtained these certifications are not provided.