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Senna van Galen is a seasoned professional in Customer Success with extensive experience leading teams and optimizing customer experiences. Currently serving as a Senior Manager and Team Lead for the Customer Success CE Team at Unit4 since April 2024, Senna previously held the position of Team Lead Customer Success at Cargosnap, where responsibilities included coaching a successful team and implementing customer-focused programs. Earlier experience includes roles at PharmaLead, where quality of service and customer satisfaction were prioritized, and various internships in event management and social work. Senna holds a Master of Arts in Intercultural Communication from Utrecht University (Cum Laude) and a Bachelor of Arts in Spanish Language and Culture from Radboud University.