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Jordan Caggiano has extensive work experience in various roles and industries. From 2021 to the present, they have been working at UniSuper, starting as a Manager in Applications Portfolio Management and progressing to become the Senior Manager of Strategy, Governance, and Partnering. Jordan also served as the Acting Head of Enterprise Applications during a specific period. Prior to UniSuper, Jordan worked at Orion Innovation from 2014 to 2021, where they held multiple positions, including Strategic Advisor, Director of Sports Solutions & Product, Director of Sports (Australia & UK), Program Lead/Manager, and Business Analyst. Before joining Orion Innovation, they worked at ACT Government Shared Services ICT as a Process Analyst from 2012 to 2014. Jordan's earliest work experience was at Iron Mountain, where they held the role of Operations Officer/Customer Service from 2008 to 2012.

Jordan Caggiano began their education in 2000 at Marist College in Canberra. Jordan completed their schooling there in 2006, but the specific degree or field of study obtained during that time is unknown. In 2007, Jordan enrolled at the University of Canberra, where they pursued a double degree in Bachelor of Laws (LLB) and Bachelor of Commerce (BCom). Jordan successfully completed their studies in both disciplines in 2012.