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Carlos Lopez is a seasoned technical professional with extensive experience in systems engineering, specializing in Cisco Customer Collaboration and Managed Services solutions. Currently serving as a Sr. Sales Engineer at Uniphore since May 2022, Carlos has previously held roles as a Solution Architect and Systems Engineer at ShoreGroup and ATSG from January 2020 to April 2022, and from February 2010 to January 2020, respectively. Additional experience includes positions at Spanlink, CopperCom, Level 3 Communications, Boston Communications Group, and SoundCom, demonstrating a strong background in analyzing customer business and technical needs to deliver effective solutions. Carlos holds a Bachelor's Degree in Electrical, Electronics, and Communications Engineering from The Ohio State University.