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Dustin Merrill is an experienced professional with a strong background in technical support and customer service. Currently serving as Tier 1 Support Manager at Union since October 2021, Dustin provides technical support for SaaS applications and POS software, manages support tickets, and collaborates with development teams to enhance product design and efficiency. Prior to this role, Dustin has held various positions such as Brand Ambassador at ActionLink, IT Specialist at George Isaacs International, and Google Experience Manager at Premium Retail Services, demonstrating a consistent commitment to training, customer support, and technology management across diverse sectors.