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Melrose Sumitra is an experienced professional currently serving as an Account Relationship Manager at Union Insurance since June 2021, where responsibilities include building client relationships, managing life and medical insurance services, and optimizing new business and servicing pipelines. Prior to this role, Melrose worked at flydubai from August 2016 to April 2022 as a Cabin Crew Member, focusing on customer service, safety procedures, and emergency management. Earlier experience includes a position as Cabin Services Director at Qatar Airways from April 2005 to August 2016, where leadership and team motivation were key responsibilities, and a role as a Quality Analyst and Product Trainer at Global Telesystems Ltd from March 2003 to February 2005. Melrose holds a Master’s Degree in Business/Commerce from Holy Cross Convent High School in Mumbai.