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Mariana Balcanu is an experienced operations and data management professional currently serving as an Operations Analyst at Unifiedpost Group since October 2022, focusing on document processing, handling 2LS tickets, and analyzing production processes to meet SLA terms. Previously, Mariana worked as a Back Office Analyst with German at Linde Global Services România, where responsibilities included managing customer master data, enhancing customer experience, and verifying asset movements. Earlier roles include Customer Service Support Specialist at Concentrix, Sales Consultant at Arsis Trading SRL, and Machine Operator at DRÄXLMAIER Group. Mariana holds a Bachelor's degree in Language Interpretation and Translation from Universitatea Politehnica din Timişoara and a High School Diploma in Filology from National College "George Cosbuc."