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Jeff Humphries currently serves as the Head of Customer Success at Underwaterpistol, a leading Shopify Plus agency, since October 2023. With a diverse background in client services and marketing across multiple industries, Jeff has held key positions such as Divisional Managing Director at Distributed and Director of Client Services at THG Ingenuity. Previous roles include Sales and Marketing Director at Pall Mall Medical and Head Of Marketing at Transform Cosmetic Surgery. Jeff's career also features significant experience at Iceland Foods and McCann, where responsibilities ranged from Head Of Retail Marketing to Customer Experience and Regional Director. Jeff holds a Master of Science degree in Chemistry from the University of South Wales.