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Jackie Bian has held a variety of roles since 2011. Jackie began their career as a Human Resources and Sales & Marketing Intern at Westin Hotels & Resorts in 2011. From 2012 to 2016, they served as a Customer Service Representative at Wynn Macau and a Mandarin/Cantonese Interpreter at MULTILINGUA DEVON CIC. In 2017, they took on the role of Business Development Specialist at UnderTheDoormat. Since 2018, Jackie has been a Lecturer at Guangdong University of Foreign Studies and a Merchant & Operation at Da Heng Qin.

Jackie Bian obtained a Master's degree in Tourism with Hospitality from the University of Exeter in 2017. Jackie also holds a Bachelor's degree in Tourism Events Management from the Institute for Tourism Studies, which they earned between 2008 and 2012. In addition, Jackie Bian completed a Bachelor's degree in Business Administration and Management, General from IMC University of Applied Sciences Krems between 2009 and 2010.