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Lorenzo Idrofano is an accomplished Customer Service Manager currently overseeing E-commerce customer service for the EMEA region at Under Armour since October 2024. Prior to this role, Lorenzo served as Operations Team Manager and Customer Service Coordinator at G-Star RAW, where responsibilities included identifying company challenges and fostering partnerships, as well as logistics support for E-commerce operations. Lorenzo's career began at Teleperformance Benelux as a Call Center Supervisor, focusing on maintaining high customer service standards. Lorenzo holds a High School Diploma with specialization in Film Camera Operator from Istituto di stato per la cinematografia e la televisione “R. Rossellini.”