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Elliot Lau is an experienced professional in the field of product support and engineering, currently serving as Manager of Product Support at Unchained Labs since March 2018 and as a Board Member at Melody Connects since October 2021. Previously, Elliot held positions at Counsyl, where responsibilities included supervising service engineering teams and fostering professional growth through training programs, and at Roche, where Elliot created documentation for ISO certification. Early career roles included significant contributions to the development and integration of automated systems at Singulex and mechanical design work at ArthroCare Corporation. Elliot holds a B.S. in Mechanical Engineering from California State University-Sacramento and a Professional Certificate in Systems Integration Engineering from California Polytechnic State University-San Luis Obispo.