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Adrian McLaurin is a skilled technology professional with a Bachelor of Science in Computer Science from the University of North Carolina at Chapel Hill. As a Desktop Support and Deployment Specialist at UNC Health since August 2020, Adrian has been responsible for onboarding new employees, deploying equipment, and troubleshooting technical issues up to tier 2. Prior experience includes roles as a Technical Support Specialist at Lenovo and a Technical Support Lead at TiO Home Automation, where Adrian excelled in resolving complex technical issues and assisting with product development. Additional experience spans various positions in technical support and installation services, highlighting a strong background in customer service and project management within the technology sector.