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Jayraj Abrol is an accomplished banking professional with extensive experience in customer service and branch management. Currently serving as the Branch Manager at Umpqua Bank since January 2021, Jayraj Abrol is responsible for delivering exceptional customer service, achieving growth goals, and developing store associates. Prior to Umpqua Bank, Jayraj Abrol held the position of Vice President, Branch Manager at Union Bank, where recognition was received for outstanding performance and high customer satisfaction scores. A foundational career in banking began at Santander UK, where roles included Personal Consultant & Banker and Customer & Specialist Complaints Advisor, showcasing a strong commitment to client relationships and service excellence. Jayraj Abrol also possesses a legal background with multiple internships in law, including positions at the Court of Justice of the European Union and various law firms. Educational qualifications include a Bar Vocational degree from BPP Law School and an LLB Honours degree from the University of Staffordshire.