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Heather Kaufman, aPHR, is an accomplished Human Resources Manager with extensive experience in administrative support and client management. Currently serving at UMCH Family Services since 2016, Heather has also held roles as an Executive Administrative Assistant and HR Coordinator, providing high-level support to various executives and overseeing administrative functions. Previously, Heather worked at the Economic and Community Development Institute from 2011 to 2016 as an Executive Assistant, where responsibilities included managing executive calendars, organizing board meetings, and supporting human resources. Earlier in their career, Heather served as a Client Services Manager and Account Manager/Trade Broker at ITEX, establishing beneficial relationships with clients and generating significant transaction volumes. Heather's educational background includes a diploma from Reynoldsburg High School.