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Jonna Koskinen has over two decades of experience in sales and customer service, primarily with Umbra BV since July 2003, where roles have included Regional Sales Manager, Sales Coordinator, and Customer Service Representative. Prior to this, Jonna worked in customer service at Arizona Chemical from August 2001 to July 2003. Jonna holds a Bachelor of Business Administration degree in International Trade and Marketing from Vaasa University of Applied Sciences, which was completed between 1997 and 2000.