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Tricia Hennessy has a diverse work experience spanning multiple industries. Tricia most recently worked as a Sr. IT Support Specialist at Ulteig since May 2022. Prior to that, they were a Desktop Support Analyst at Newmont Corporation from October 2021 to April 2022, where they provided customer service, troubleshooting, and resolved service desk issues. Tricia also worked as an IT Technical Support Analyst at LeafTech Consulting from February 2021 to October 2021, where they communicated with clients, managed users, and resolved service desk issues. Tricia has also held positions such as IT Coordinator at Monarch Investment and Management Group from May 2018 to October 2020, Stay at home Mum at The Hennessy Clan from May 2015 to April 2018, and Data Analyst/ERP Analyst, Application Support/Data Analyst, and IT Support/Desktop Support at CPI Card Group from June 2002 to September 2013, where they performed various responsibilities such as training, troubleshooting, and managing tickets. Additionally, they briefly worked at Rocky Mountain Human Services from August 2014 to May 2015.

Tricia Hennessy holds a Masters of Arts degree in Educational Studies from The Ohio State University. Tricia also attained a Bachelors of Arts degree in History from the same institution. In addition to their formal education, Tricia has obtained several certifications including "Cybersecurity at Work" and "Windows 10: Security" from LinkedIn in July 2022, "CompTIA A+" from CompTIA in September 2017, and "ITIL® Foundation" in July 2017.