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Chris Ward is an experienced IT professional currently serving as IT Service Operations Manager at UK TOTE GROUP since June 2023. Prior to this role, Chris held the position of Service Delivery Manager at B&M Retail, where management of major retail projects and vendor engagement was a key responsibility. Chris's earlier career included significant roles at Cybertill, focusing on customer support for cloud-based EPoS solutions, and at Virgin Media, where work involved ETL support with Informatica PowerCentre. Academically, Chris holds a BSc (Hons) in Sports Science from Liverpool John Moores University and a National Diploma in Sports Studies with distinction from Wigan & Leigh College.