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Jigna Wala has over 19 years of experience in the insurance industry. Currently, they hold the position of Senior Vice President and Head of Operations in Mumbai at UIB Insurance Brokers (India) Private Limited. Previously, they served as Vice President and Head of Operations in Mumbai at UIB Insurance Brokers (India) Pvt Ltd. Before joining UIB, Jigna held various leadership positions at UNISON Insurance Broking Services Pvt Ltd, Tata AIG General Insurance Company Limited, Future Generali India Insurance Co Ltd, Future Generali India Insurance Company Ltd., Sun Risk Management Services Pvt. Ltd., and Pioneer Insurance Services. Their roles included Associate Vice President of Corporate Sales, Business Head, Chief Manager of Broking, Manager of Personal Lines, Branch Manager, Manager of Broking (Corporate & Retail), Deputy Manager of Retail Broking, and Client Servicing for Corporate Clients.

Jigna Wala's education history includes completing a course at the Insurance Institute of India in 2010, where they earned a FIII degree. In 2003 to 2004, they attended SVKM's Narsee Monjee Institute of Management Studies (NMIMS) and obtained a degree in ADRIM, specializing in Risk & Insurance Management.