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Kayla Hood has a diverse work experience spanning various industries and roles. Kayla started their career at PRACS Institute as a Processing Lab Trainer and then moved on to Cargill as a Quality Assurance Chemist. Kayla later joined Poplar Healthcare as a Lead Pathologist's Assistant. In 2013, they joined Oxford Immunotec and held several roles such as Cell Separation Lead, Data Entry Supervisor, and Client Support Manager. In their last role at Oxford Immunotec, they served as an Operational Excellence Manager, where they successfully managed multiple cross-functional projects and achieved significant cost reductions. Currently, Kayla is working at Unified Health Services as the Vice President of Operations, where they lead front-end operations and focuses on process improvement and scalability.

Kayla Hood completed their education at North Dakota State University. Kayla obtained their Bachelor of Science degree in Microbiology and Immunology from 2003 to 2008. Kayla further pursued their education at the same university and achieved a Master of Business Administration (M.B.A.) in Business Administration, Management, and Operations from 2012 to 2013.

In addition to their academic achievements, Kayla Hood also obtained a certification as an ASQ Six Sigma Black Belt from the ASQ - World Headquarters in October 2016.