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Jodi Ford is a seasoned professional with extensive experience in business systems analysis, workforce management, and software development. Currently serving as a Senior Business System Analyst at UHealthSolutions since September 2018, Jodi effectively acts as a liaison for stakeholders, ensuring precise communication of business needs and successful implementation of software in Agile environments. Previous roles include positions at Fallon Health where responsibilities involved real-time monitoring and compliance in workforce management, as well as data entry and analysis at the University of Massachusetts Medical School. Jodi's career began at Fidelity Investments, where a series of roles from Customer Service Representative to Software Developer/Analyst showcased abilities in client engagement and technology integration to enhance operational efficiency. Jodi holds a degree from the University of North Carolina at Charlotte.