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Cydney Dorsey has over a decade of experience in content management and customer success, currently serving as a Senior Marketing Editor & Content Manager at UDA Technologies since December 2015. Responsibilities include strategizing, creating, and distributing marketing and technical content for ConstructionOnline, collaborating with various teams to enhance customer education and satisfaction. Previously, Cydney held roles as a Customer Success Executive and Manager, contributing to the launch of the Customer Success Program and overseeing relationships with B2B clients. Earlier experience includes serving as an Office Coordinator at J. Smith Lanier & Co., managing office operations, and as a Special Education Teacher at The Learning Tree, Inc., where Cydney developed individualized education plans and managed a team of paraprofessionals. Cydney holds a Bachelor of Science in Elementary Education from Auburn University.