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Zach Ulm has worked in a variety of roles in the higher education industry since 2010. Zach began their career at the National Student Clearinghouse as an Account Manager. In 2013, they joined Interfolio as an Account Executive, Northeast US, and subsequently held roles as a Senior Account Executive, Senior Account Manager, and Business Development Representative. In 2019, they moved to Symplicity Corporation as an Account Executive and then in 2022, they joined uConnect as Regional Sales Director and Mentor Collective as Senior Partnerships Director. At Mentor Collective, they work to provide impact-driven mentoring programs to universities and has seen an average reduction in melt rates of -13.

Zach Ulm attended George Mason University from 2007 to 2011, where they earned a Bachelor of Science in Management & Marketing.